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Promote Your MLM and Direct Marketing Business While Customers or Prospects Are on Hold

Promote Your MLM and Direct Marketing Business While Customers or Prospects Are on Hold

With a virtual office and PBX system you can go well beyond music on-hold and actually promote your business while callers are waiting to be connected to speak to you or your representative.


On-hold commercials offer a splendid opportunity to take advantage of this lull in activity to do some real marketing and advertising to your customers while they're on hold. You can craft powerful new offers and promote them to your listeners, or remind customers of existing specials. A virtual PBX allows you to create your own on-hold commercial. Write your own compelling script, or use many of the available services included with the various vendors to help you create one from scratch. On-hold commercials make it simple and convenient to provide callers with additional information about your product(s) or service(s).


You can build and maintain your relationship with customers through a simple method and make maximum use of this important block of time!

Project a Professional, More Established Company Image


Right or wrong, consumers assume a company with a toll free number is a more established and secure company. When a toll-free number is attached to a virtual PBX with an automated attendant, that powerful image is perpetuated. An automated attendant will answer all incoming calls with the same professional and courteous message every time, day or night.


Professional greetings can be recorded by the business owner themselves, or even by a voice talent, and customized for the needs of the business. It doesn`t matter if the business is operated out of a home office or the Trump Towers. The caller hears a professional greeting each and every time they call: 24 hours a day, 7 days a week, 365 days a year.



Powerful Automation


No matter how efficient a small or home-based business is, they simply cannot be available to their customers all the time—unless they have a toll free virtual PBX system. If a caller has questions they want the answers now. If they don`t get those answers when they call, chances are they`ll look some place else. Making sure information is available—even when a live person is not—can be the difference between someone becoming a customer or moving on to your competitor. A toll-free virtual PBX allows the storage of an unlimited amount of information for callers to retrieve 24 hours a day, 7 days a week.


Utilizing the music on hold, or the commercial on hold feature provided by many virtual PBX vendors can make all the difference between the sale or loss of a new customer.


Ernest O'Dell is the Director of Unified Communications at Questar TeleCommunications is an authorized independent agency for iTeleCenter. Their primary focus is educating the various industries about implementing Unified Communications, Messaging, Mobile Collaboration, Virtual Office and PBX systems.

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